SIEU DU LIEU TRUC TUYEN is great importance to safety for users on the Internet. We are always responsible for compliance and safety enhancement for Internet users.

All abuse reports sent to SIEU DU LIEU TRUC TUYEN are carefully reviewed and processed by us. Please note that we handle a large number of daily complaints and can only respond to you if we need more information or clarification.

To report abuse, you can send information us via email:

abuse@superdata.vn

Send us only one report per domain name.

Information includes:
+ Type of abuse.
+ Abusive content.
+ Relevant URL.

Type of abuse:

- Phishing: 
- Malware/Virus: 
- Network abuse:
- Spam Email: 
- Copyright complaints:
- Trademark complaints:
- Content complaints: 
- Domain disputes: 

Abuse handling process:

Step 1:
When receiving abuse reports via abuse@superdata.vn. We will respond within 24 hours to confirm that we have received abuse reports to reporter.

Step 2:
We will review the content of the abuse report, check the evidence provided by the reporter to determine the accuracy of the report. If there is any unknown information, we will respond to the reporter for discussion.

Step 3:
After checking the information, if the violations in the report are correct. We will contact the domain or web hosting owner to ask them to remove and handle the violation. If they protest to these abuse reports, we will mediate the exchange between reporter and domain owner and we will make the most appropriate decision on a case-by-case basis.

Step 4:
After making a decision and handling the violation. We will respond to the results of the reporter.

Step 5:
Keep a record of the case for later reference.